Financial Systems Company - Cobranzas - Collections

Collection Process with iCS

Adding value to our clients’ business through collections consulting and technology

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i. Products

 

ICS (Internet Collection System)

ics_logo

iCS is an application that enables unified management of the entire collection process, in order to control and optimize the flow of information between the entities involved in it, leading to an achievement of high rates of portfolio recovery. This software has been developed based on the experience acquired by our specialists in financial institutions located in Europe, U.S. and Latin America, achieving a continous business growth, product of the evaluation and implementation of collection best practices.

 

iCS Advantages

Internet Collection System or iCS, is the most used collection system in the Latin American market. For over a decade iCS has been providing its users with customer based behavioural collections allowing them to consistently achieve some of the best debt management results in their respective markets.

 

Some ICS modules

 
iCS Reports
Reports Module
Web iCS
iCS Web Module
 
iCS Parameters
Parameters Module
 		 
iCS Mobile
iCS Mobile Module

 

Results obtained with iCS include:

  • Increase in recoveries of on average 6%.
  • Increase of collections productivity by over 100%.
  • Savings of over 30% in external agency commissions.
  • Increased levels of control allowing 50% reduction in external agencies.

 

Key Features of iCS include:

  • Completely flexible and parametric.
  • Workflow automation.
  • Detailed structured collection activity history.
  • Integration of all collection channels such as:
    • Call centres
    • Letter dunning
    • Mobile
    • Visits
    • External collection
    • Legal collection

 

Next page: iCS Strenghts and Versions


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