Excellent customer service

Help your team improve your recoveries



All-in-One solution minimizes the number of suppliers and complexity

Immediate access to new functionalities and innovative features through continuous agile development

Allows companies to be more agile and meet customer demands faster

Functionalities developed using our rigorous uqality and security standards.




Maintenance and Support

We offer different service SLA's and schemes according to your needs. Depending on the level and plan, our clients benefit from various services, among which are included:

  • Preventive maintenance.
  • Corrective maintenance.
  • Service 24x7x365.
  • Online chat and support portal.
  • Follow-up and maintenance visits
  • Recurring access to new versions and/or releases of the system.
  • Installation and training of new versions
  • Personalized attention from collections experts.
  • Outsourcing of extra development or consulting
  • Frequently Asked Questions (FAQ) portal.
  • Virtual and face-to-face training


Implementation Services

We have at your disposal a complete team of specialists for the implementation of our platforms. Using our specialists guarantees the correct operation and integration of iCS with your systems allowing for a rapid ROI.

  • Fast TIME TO MARKET - Up and running in weeks or months depending on whether its SaaS or onsite.
  • Training to all the people involved in the collections process.





Consulting

Consulting services focused on the improvement of management indicators and portfolio recovery rates. Evaluating the collection processes, comnbined with data analytics we can design new collections strategies using porven best collection practices to improve your credit indicators and optimize operational processes.

We can perform complete diagnostic of your debt collection process to identify operational and/or strategic improvements.

We can benchmark your current debt collection process with that of other companies in the same sector, and provide specialized guidance on the latest advanced digital collections techniques.


¿Are you interested in debt collections software? 

Our debt collection platforms operate under the highest levels of quality and security.